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by Kim Oates, on May 25, 2011 2:15:44 PM

We recently gave you six tips to keep your audience engaged during a webcast. Today I have six more tips on your camera, lighting and aesthetics – how to look …

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by Kim Oates, on May 18, 2011 12:12:49 PM

If everyone would just listen to me and do what I say, we’d all be happier. Right? As a manager of people or as someone responsible for delivering a goal, …

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by Kim Oates, on May 11, 2011 11:39:26 AM

Manufacturers and distributors have similar training concerns. Both have internal employee training needs for matters like customer service, sales skills, and policy & procedures—needs usually driven by the company’s HR …

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by Kim Oates, on May 4, 2011 9:13:38 AM

When my husband and I went to get our marriage license, he was feeling a bit punchy and the first thing he, rather loudly, announced was, “Marriage license?! I thought …

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