When people talk about business intelligence (BI), they hype up the benefits of deep insights and streamlined processes. But those things don’t happen overnight.
You need a culture that supports a data-driven approach. Part of that culture shift involves getting your employees to support and enjoy data dashboards.
How you implement BI impacts how your team loves or hates data dashboards. Use these strategies to help your team delight in data:
As your company shifts to a data-focused mentality, get your influencers to buy into the benefits. Influencers include leaders, department heads, and other essential workers who can sing the praises of your dashboard design.
When approaching each leader, consider the potential benefits data dashboards can provide them or their team directly. Then, be able to answer the following questions:
By giving leaders transparent answers to these and similar questions, you provide them with facts they can share with those they supervise. In addition, doing so disperses the information throughout the organization, allowing everyone to know exactly how the dashboards will help them and what it will take to get everyone up to speed.
When it comes to BI dashboards, leadership is often goal-oriented. As a result, they do not consider all the duties and needs of dashboard users, creating a disconnect between what leadership wants the dashboards to do versus what team members need the dashboards to accomplish.
To overcome this disconnect, supervisors need to invite team members to help create solutions and processes. Doing so puts team member needs first and encourages team members to take ownership of the data dashboards.
Make it a point to get continuous feedback about what team members need from their BI tools. During the building process, have them test out the dashboards to quality check functionality. Then, be ready to make changes that promote productivity and enable teams to meet goals.
Unless you have a team of data scientists, each of your team members comes to the table with different levels of data knowledge. Therefore, you must find a practical way to address skill gaps and provide the training needed for team members to fulfill their duties.
Working with a training specialist in your organization or designating team training leads is a good place to start.
First, establish all essential team duties associated with using the data dashboards. Then, build training courses that presume a basic level of knowledge only. Finally, save more advanced training course development for a later stage of the training process.
When creating training materials, using digital training allows team members to train at their own pace. You can also show how different training courses connect. For example, in the BlueVolt platform, we would do this by building training tracks that connect related courses. A digital platform also helps leadership monitor who has completed each training.
Changing the company culture and getting team members on board with using data dashboards requires first becoming more familiar with analytics and business intelligence.
Want to learn more? These articles will enhance your knowledge and provide best practices for leveraging data to meet company goals.
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