12:56 PM :

We have identified the issue with our cloud provider.  The database that serves the reporting engine had utilization of over 100% causing the slowdown witnessed by some customers. It has resolved itself but we will be making improvements over the coming weeks to ensure smooth performance.

Next expected update at 12:45 AM PST.

11:44 AM :

We are currently working with our partners to resolve the issue.

Next expected update at 12:45 AM PST.

10:45 AM :

Our systems reported that at approximately 7:45 AM PST, the platform showed slower than usual performance rates. We are working with cloud partners to identify the cause of the slowdown.

Next expected update at 11:45 AM PST

Please revisit this page to check on updates.

Thank you for your patience!

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