The top companies in America will spend more than $4,400 on training per employee in 2015 to create happier, more productive workforces. A portion of that money is set to go to in-person training sessions, while firms will invest close to $100 billion in elearning platforms. Blended learning, the marriage of in-person training and online training delivered via training management software, is an effective approach to people development. If your company's training programs are still solely composed of an in-person approach, look for these five indicators that you could benefit from changing your strategy.
1) Lost efficiency: The most common complaint about in-person training is that it's a waste of time, which is a problem when American workers spend nearly 32 hours a year involved in these types of activities. This perception exists in part because instructors spend a portion of the training session covering material that some learners already know. Instructors can't assume that everyone has the same level of base competency, because if attendees lack foundational skills, more advanced training is useless. Elearning platforms provide insight into users’ existing proficiencies, so instructors can focus on new areas or fill in the gaps.
2) Lack of learner engagement: More than 60 percent of surveyed workers around the world believe training sessions are of little importance to their jobs. Users accustomed to learning at an accelerated pace may find standardized classroom training an unproductive use of their time. With training management software, you provide users with a self-paced learning process. Fast learners speed through the training before they become disengaged, while slower learners dig into the materials until they gain a level of understanding with which they are comfortable.
3) Lower than expected competency: The disconnect between expectations and reality in training outcomes is the product of two forces. Learners who rely solely on in-person training often go for long periods between sessions. In that time, bad habits reappear and new information is not delivered. Making sure your training utilizes mobile eLearning platforms ascertains that users can access training materials at any and all times in order to stay up to date on the most recent product information available.
4) Inconvenient scheduling: In-person training requires all learners to adjust their schedules to that of the presenter’s. Learners who work unconventional hours are especially inconvenienced. Online training programs offer flexibility for users to train whenever and wherever they want, leading to a mobile training market that is expected to top $8.7 billion in 2015.
5) Poor return on investment: The final analysis of in-person training methods shows a poor ROI. High costs associated with live training, unpredictable results, and a lack of enthusiasm for the process make it seem as if educational efforts are going to waste.
However, a study by IBM demonstrated that the proper approach to training, utilizing technology and in-person user development, yields an increase in productivity of up to $30 per user, per dollar spent. Training management software helps to paint a picture of the effectiveness of your training programs, so you can make adjustments that ensure users hit your performance objectives.
In-person training sessions serve a purpose in product training and staff development, but they work best when combined with the robust elearning platforms and online content that should form the foundation of your training program.