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Fast-tracking New Hire Productivity for HVACR

March 15 2019 | By Steve Bilow

Businesses that employ Heating Ventilation Air Conditioning and Refrigeration (HVACR) technicians need a solid strategy to overcome the realities of their future labor market. By 2026, the Bureau of Labor Statistics projects a 15% growth in the need for HVACR mechanics and installers. The Air Conditioning, Heating and Refrigeration (ACHR) NEWS reports that the demand for new talent is on track to exceed the availability of qualified job candidates.

It’s understandable that, even with great growth, you may be worried about the future of your business. With the industry growing faster than the average of all occupations you need a plan to address this labor gap. Your employees need to be trained properly so they can confidently educate all those customers to specify and purchase the right products, get them installed, and keep them running. In addition, new hires need to get up to speed quickly with accurate product knowledge and job skills to be able to hit the ground running. Even as your industry grows you feel vulnerable.Geary Pacific_PR Photo-139212-edited

We know it’s hard to keep up with staffing needs in a world of high-turnover and aging employees. We built our business helping large companies to keep knowledge freely flowing through waters just like these. Judi Carpenter, the National Training and Business Development Manager for Johnstone Supply, a powerhouse in the HVACR industry, said BlueVolt’s

"been a big part of their success with training” and that she’s “so excited about where we’re all headed!"

Judi envisions an amazing future for her team and knows that a successfully implemented training program is key to getting them there.

It’s simple. If you can’t hire knowledgeable, expert employees then you need to create them. By implementing an effective and accessible training program you can turn an inexperienced team into productive contributors quickly. A recent survey* indicates that online learning is the fast-path to increased productivity for new HVACR employees:

  • More than 70% of employees prefer online learning for sales or product training

  • After completing an online course, 86% indicate they are better at consulting and providing recommendations

  • 90% will take a course if it’s between 1 and 5 minutes.

  • When employees are offered a monetary incentive, 89% will complete the program

In 2018, one of BlueVolt’s most active HVACR clients offered over 1,500 courses to their team. Their staff completed close to 40,000 courses during this time with nearly half of the courses focused on training counter and inside sales staff. This HVACR distributor clearly values online training for its ability to scale and effectively train their team. They know in an industry that is in dire need of fast-tracking novices into experts, a well thought out training program is imperative to their continued growth.

See how you can create a robust training program for your team by calling us today to learn more at 1-503-223-2583.

* 2018 BlueVolt Voice of the eLearner survey