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by Kim Oates, on Sep 11, 2013 5:03:22 PM

If you're familiar with the process-improvement methodology known as Lean - that of eliminating the expenditure of any resource that does not directly increase business performance - you might associate …

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by Kim Oates, on Sep 5, 2013 10:26:48 AM

I often hear from colleagues in the industries we serve that they face several challenges when it comes to training large and varied workforces or partner teams. Schedules, costs and …

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