Yesterday, Dr. Art Kohn opened up day two our LEAP Ahead conference with an engaging keynote about the science of learning and behavior change, sharing his tips for ways to guarantee people get more from your training program.

The keynote focused on the challenge of eliciting behavior change, rather than just getting students to learn. Art first taught us a little bit about how memory works, which is helpful information for creating more effective training materials.

In the last ten years, I’ve worked almost exclusively with organizations that were just getting started with elearning. Some of the people in these training organizations were sheepish that they were so “behind the curve”; some of them were confident they had done the right thing by waiting to see if elearning outlived the fad stage. But all of them learned a lot in their first few years of delivering technology-based learning and performance support experiences.

Here are some of the lessons I learned with them.